Monthly Archives: April 2010


10
Apr 2010

All tweets with hashtag #emetrics, relating to eMetrics Toronto (April 6-9, 2010) were captured using Scribblelive. Why? Because we hear this:Fifteen pages to browse through, including some very clear photos of slides. Links to blog posts throughout, more near the end (‘newer’ pages). Enjoy the replay! Posts and comments unrelated to eMetrics will be deleted....

Read More


08
Apr 2010

To the responsive and participatory audience (Luc, Amy, Chris) in our Data Maestro THINK TANK session at SMX Toronto, our deepest thanks. We will be posting a more complete story online. If you’re interested in being notified when the web page is available, please email maestro@clickinsight.ca. In the meantime, as promised, here are your takeaways. If you have any comments, questions or clarification, please post a comment and we’ll answer. Know your client/customer’s business. Surprise and delight your customer regularly with anecdotes, scenarios or stories from your mutual industry or something completely......

Read More


07
Apr 2010

eMetrics and SMX both kicked off their pre-conference workshops today here in Toronto. I’ll be heading down tomorrow afternoon for the opening event, the ‘WAA Industry Meeting and Elbow Rub Reception’. Very much looking forward to hearing Theresa Locklear of NHL.com speak about How NHL Measures Fan Equity Online. I first met Theresa at an eMetrics (escapes me though whether it was San Francisco or Washington D.C.). Following Theresa will be a panel discussion on Customer Insights and the Qualitative Quantitative Mix. Likely to be lively because of the participants, but also......

Read More